September, 2011

Guidelines on upgrading vs. replacing a client workstation

By Erik Eckel July 11, 2011, 9:49 AM PDT Takeaway: Erik Eckel shares his IT consultancy’s guidelines that help them determine whether to upgrade or replace a client system that’s showing age. Although some clients will never admit it, most services an IT consultancy provides are black-and-white objective. Regardless, some clients will equate technical proficiency with something […]
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Encourage clients to maintain new investments

By Erik Eckel August 13, 2011, 11:46 AM PDT Takeaway: After you complete a major upgrade or replacement, it’s the perfect time to try to correct clients’ bad habits and inform them about best business and maintenance practices. Many industries are struggling in this economy. Even though credit has tightened up, the temptation to curtail necessary investments […]
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What the IT department will look like in 2015

By Jason Hiner September 28, 2011, 10:56 PM PDT Takeaway: The IT department of 2015 will have fewer full-time staff members, will hire more consultants, and will focus on software, mobile, and the cloud. I kicked off the annual TechRepublic Live 2011 event on Wednesday by asking the question, “What will the IT dept will look like in 2015?” […]
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